The CRM provides a platform to organise and track interaction with potential or existing clients, partners, agents and other contacts.All new events including phone calls, messages and meetings, are connected with a contact or company and related quote and deal records.
HR & AUTOMATION
If your employees need to ask for leave, submit expenses, request technical assistance or put a purchase request in, they can do it with Workflows. All Workflow updates are posted to your assignments page for your approval or input and notifications are visible in the activity stream, and via the mobile app.
TASKS & PROJECTS
Extensive organisational and collaboration features which enhance efficiency at the personal and team levels. Tasks can be created for yourself only or assigned to a colleague or group. Collaborate through chat at task and group level, set deadlines and view the teams progress in Kanban and Gantt charts.
SITES & STORES
Branded extranet portals for sales, support or team collaboration. Work on tasks and documents, share calendars events, discuss sales opportunities and chat by messenger, voice or video conferencing.
Nothing is faster than real time communications and these all tools are built into your system including instant messaging, voice & video calls, group chat and conferencing. Hold a video call with up to 24 people, share screens and swop files live on the call.
COMMUNICATION & COLLABORATION
Time is money and nothing is faster than real time communications. Bitrix24 gives you a wide choice of real time communication tools, from instant messaging and group chat to phone calls, mobile messaging, video calls and videoconferencing.